OUR STORE POLICIES

To provide a smooth and enjoyable online shopping experience, we believe all store policies need to be clear, fair and transparent. Take a look below to learn more about ours, and reach out with questions.

TERMS & CONDITIONS

At HeavenlyKraft, we’re dedicated to giving our customers a fair, rewarding and enjoyable shopping experience. Take a look at our store policies detailed below to learn more, and reach out today with any questions.

SHIPPING AND DELIVERY

We provide free shipping and the standard delivery time is 5-7 working days.

RETURN & REFUND POLICY

We provide a 7-day Return & Refund Policy in case of a Damaged or Defective Product received and are always open to any suggestion from the customer side.

CANCELLATION POLICY

Customers can cancel the order anytime before the order has been dispatched. If you choose to cancel the order after dispatch, then kindly refuse the order at the time of delivery.

WARRANTY

We always strive to give our best product but if there is an issue with the product then the product is covered under 2 years warranty.

PRIVACY POLICY

We know that you care how information about you is used and shared, and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how HeavenlyKraft collects and processes your personal information through websites that reference this Privacy Notice. By using HeavenlyKraft, you agree to our use of your personal information (including sensitive personal information) in accordance with this Privacy Notice, as may be amended from time to time by us at our discretion. You also agree and consent to us collecting, storing, processing, transferring, and sharing your personal information (including sensitive personal information) with third parties or service providers for the purposes set out in this Privacy Notice.